Rational analysis for a problematic world revisited problem structuring methods for complexity uncertainty and conflict 2nd Edition by Jonathan Rosenhead, John Mingers 9780471495239 0471495239

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ISBN 10: 0471495239
ISBN 13: 9780471495239
Author: Jonathan Rosenhead, John Mingers

Planning and management is increasingly problematic in the real-world environment of spiralling change and uncertainty. Knowledge is incomplete, values are in dispute and the decisions of others are often unpredictable.

Problem structuring methods (PSMs) are now widely accepted within Operational Research and the systems movement, and have generated an impressive record of high-profile applications. This new edition provides easier access to PSMs. Each of five methods is presented from both a theoretical and a practical perspective. The justification for each approach is explained, and an illustration of applying each method is given in a practical case study. New topics in line with the many advances in the field of problem structuring methods are explored and multimethodology is introduced for the first time.

This book does not peddle methods for optimum solutions, but instead shows you how to facilitate an enriched and fluid decision-making process. Participatory methods are explained to assist the formulation and re-formulation of problem solving in an uncertain world.

Offering contributions from leading thinkers in the field and building on the success of the first edition, this theoretical guide and practical source will prove invaluable to students of management, systems and OR and to practitioners negotiating real-life problems in today’s complex, conflicting and uncertain business climate.

Rational analysis for a problematic world revisited problem structuring methods for complexity uncertainty and conflict 2nd Table of contents:

1 A New Paradigm of Analysis 1

2 SODA – The Principles 21

3 SODA – Journey Making and Mapping in Practice 43

4 Soft Systems Methodology 61

5 Soft Systems Methodology in Action: Participative Creation of an Information Strategy for an Acute Hospital 9

6 The Strategic Choice Approach 115

7 Gambling with Frozen Fire? 151

8 Robustness Analysis: Keeping Your Options Open 181

9 Robustness to the First Degree 209

10 Drama Theory and Confrontation Analysis 225

11 The M&A Play: Using Drama Theory for Mergers and Acquisitions 249d

12 An Overview of Related Methods: VSM, System Dynamics, and Decision Analysis 267

13 Multimethodology – Mixing and Matching Methods 289

14 Mixing Methods in Practice 311

15 Diverse Unity: Looking Inward and Outward 337

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