CompTIA A Guide to IT Technical Support 11th Edition by Jean Andrews, Joy Shelton, Nicholas Pierce ISBN 0357674162 9780357674161

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Product details:

ISBN 10: 0357674162

ISBN 13: 9780357674161 

Author: Jean Andrews, Joy Shelton, Nicholas Pierce

Andrews/Dark Shelton/Pierce’s COMPTIA A+ GUIDE TO IT TECHNICAL SUPPORT, 11th edition, prepares learners for success on today’s CompTIA A+ exams while helping them master the latest IT knowledge and skills necessary to become a successful IT support technician or administrator.

Table of contents:

Cover Page

Title Page

Copyright Page

CompTIA A+ Core 1 (220-1101) and A+ Core 2 (220-1102) Exam Objectives Mapped to Modules

CompTIA A+ Core 1 (220-1101)

CompTIA A+ Core 2 (220-1102)

Introduction: CompTIA A+ Guide to IT Technical Support

Features

What’s New with CompTIA® A+ Certification

Acknowledgments

About the Authors

Read This Before You Begin

Part 1. CompTIA A+ Core 1 (220-1101)

Part 2. CompTIA A+ Core 2 (220-1102)

Appendix A. Safety Procedures and Environmental Concerns

Appendix A. Level Up – Safety Procedures and Environmental Concerns

Appendix B. Entry Points for Windows Startup Processes

Appendix C. CompTIA Acronyms

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