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Managing Airports An International Perspective Second Edition by Anne Graham 9781417507795 1417507799

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Managing Airports Second Edition An International Perspective Anne Graham Digital Instant Download

Author(s): Anne Graham
ISBN(s): 9781417507795, 1417507799
Edition: 2
File Details: PDF, 3.54 MB
Year: 2003
Language: english
SKU: EB-2022062 Category: Tag:

Managing Airports An International Perspective Second Edition by Anne Graham – Ebook PDF Instant Download/Delivery:9781417507795, 1417507799
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ISBN 10: 1417507799
ISBN 13: 9781417507795 
Author: Anne Graham

Approaching management topics from a strategic and commercial perspective rather than from an operational and technical angle, Managing Airports, second edition, provides an innovative insight into the processes behind running a successful airport. It contains examples and case studies from airports all over the world to aid understanding of the key topic areas and to place them in a practical context.

The book:

* tackles the key airport management issues related to economic performance, marketing and service provision within the context of the industry’s wider development
* systematically considers the impact that airports have on the surrounding community, from both an environmental and economic viewpoint
* analyses the contemporary trends towards privatization and globalization that are fundamentally changing the nature of the industry

Accessible and up-to-date, Managing Airports second edition, is ideal for students, lecturers and researchers of transport and tourism, and practitioners within the air transport industry. Airport case studies include those from BAA, Vienna, Aer Rianta, Amsterdam, Australia and the USA.

* Revised second edition which reflect huge changes in airports management today in the light of disasters such as 9/11
* Comprehensive text which considers all the key economic, marketing and planning issues related to airport management
* International case studies

Managing Airports An International Perspective Second Table of contents:

Chapter 1: Introduction
Chapter 2: The changing nature of airports
Chapter 3: Airport economics and performance benchmarking
Chapter 4: Service quality and its measurement
Chapter 5: The airport–airline relationship
Chapter 6: The provision of commercial facilities
Chapter 7: The role of airport marketing
Chapter 8: The economic impact of airports
Chapter 9: The environmental impact of airports
Chapter 10: The impact of 11 September 2001 and future prospects

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Tags: Anne Graham, Managing, Airports