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Business Communication Skills Concepts Cases Applications 3rd Edition by P D Chaturvedi, Mukesh Chaturvedi ISBN 9332517592 9789332517592

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Business Communication Skills Concepts Cases Applications 3rd Edition P. D. Chaturvedi Digital Instant Download

Author(s): P. D. Chaturvedi, Mukesh Chaturvedi
ISBN(s): 9789332517592, 9332517592
Edition: 3
File Details: PDF, 4.29 MB
Year: 2013
Language: english
SKU: EB-10880452 Category: Tags: ,

Business Communication Skills Concepts Cases Applications 3rd Edition by P. D. Chaturvedi, Mukesh Chaturvedi – Ebook PDF Instant Download/Delivery: 9332517592, 9789332517592

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Product details:

ISBN 10: 9332517592

ISBN 13: 9789332517592 

Author: P. D. Chaturvedi, Mukesh Chaturvedi

Business Communication: Concepts, Skills, Cases, and Applications builds on the strengths of the previous edition and has been updated to reflect the latest research and technological developments in business communication. Divided into three parts, this revised edition focuses on the development of communication skills in business, and the structured applications of business communication. Topics such as reading and writing skills have been augmented, and contemporary channels of business communication, such as social media, have been examined in detail.

Table of contents:

PART I COMMUNICATION SKILLS
1. Case Study: Profile of an Effective Communicator
2. Reading Skills
3. Speaking Skills
4. Conversation Skills
5. Listening Skills
6. Writing Skills
7. Non-verbal Skills
PART II BUSINESS COMMUNICATION
8. Nature and Process of Communication
9. Organizational Communication
10. Cross-cultural Communication
11. Business Letters, Memos, and E-mails
12. Social Media
13. Business Reports
14. Effective Presentations
15. Business Etiquette
PART III STRUCTURED APPLICATIONS
16. Communication for Conflict Management
17. Communication for Effective Negotiations
18. CVs, Personal Interviews, and Group Discussions
19. Summer Project Report
20. Written Analysis of Cases

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Tags: P D Chaturvedi, Mukesh Chaturvedi, Business Communication, Skills, Concepts, Cases, Applications