Business Processes and Information Technology 1st Edition by Ulric J Gelinas, Steve G Sutton, Jane Fedorowicz ISBN 0324008783 9780324008784

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Product details:

ISBN 10: 0324008783

ISBN 13: 9780324008784

Author: Ulric J. Gelinas, Steve G. Sutton, Jane Fedorowicz

This text prepares students to effectively use, manage, and participate in the development of information technology applications in support of common business processes. Interconnections among an organization’s management, business processes, information systems and information technology are brought out in each chapter. Another emphasis throughout the text is the governance, control, and security of business processes, information systems–especially underlying financial information systems–and emerging technologies. Moreover, the text centers around three themes: IT innovations, e-business and enterprise systems.

Table of contents:

Part I: Business Processes and Information Systems Foundation

• Introduction to Information Systems

• Documenting Business Processes and Information Systems

Part II: Technology for Business Processes and Information Systems

• Database Management Systems

• E-Business

• Business Intelligence and Knowledge Management Systems

Part III: Development of Information Systems

• Systems Analysis

• Systems Design and Implementation

Part IV: Internal Control for Business Processes and Information Systems

• IT Governance: The Management and Control of Information Technology and Information Integrity

• Controlling Information Systems: Process Controls

Part V: Core Business Processes

• The “Order-to-Cash” Process: Part I, Marketing and Sales (M/S)

• The “Order-to-Cash” Process: Part II, Revenue Collection (RC)

• The “Purchase-to-Pay” (PtoP) Process

• Integrated Production Processes (IPP)

• The Business Reporting (BR) Process

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Tags: Ulric J Gelinas, Steve G Sutton, Jane Fedorowicz, Business, Processes, Information, Technology