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Competing in Tough Times Business Lessons from L L Bean Trader Joe s Costco and Other World Class Retailers 1st Edition by Barry Berman ISBN 0132459191 9780132459198

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Competing in Tough Times Business Lessons from L L Bean Trader Joe s Costco and Other World Class Retailers 1st Edition Barry Berman Digital Instant Download

Author(s): Barry Berman
ISBN(s): 9780132459198, 0132459191
Edition: 1
File Details: PDF, 2.80 MB
Year: 2010
Language: english
SKU: EB-1669554 Category: Tag:

Competing in Tough Times Business Lessons from L.L. Bean Trader Joe’s Costco and Other World Class Retailers 1st Edition by Barry Berman – Ebook PDF Instant Download/Delivery: 0132459191, 9780132459198

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Product details:

ISBN 10: 0132459191

ISBN 13: 9780132459198 

Author: Barry Berman 

Competing in Tough Times brings together the powerful new strategies that world-class retailers, like Trader Joe’s, Costco, and Nordstrom, are using today to survive–and thrive–in a brutally unforgiving retail environment. Internationally respected retail management expert Barry Berman shows retailers and their suppliers exactly how to build effective strategies based on cost and differentiation, plan and implement those strategies, and measure the results.

Berman offers detailed coverage of implementing strategies based on becoming the low-cost provider and minimizing product proliferation; enhancing the service experience; developing and maintaining a strong private label program; and more.

To support each approach, he presents full-length examples from retailers covering every market sector, from consumer goods to apparel to technology. He thoroughly examines top retailers such as Aldi, Amazon.com, L.L. Bean, Publix, Stew Leonard’s, Wegman’s, and Whole Foods, and shares powerful insights drawn from the experiences of other leaders–from Au Bon Pain to Best Buy, Family Dollar to Target, Tesco to Walgreen.

Table of contents:

  1. Introduction

  2. The Questionable Future Facing Global Retailers

  3. Low-Cost Strategies I: Key Elements of a Low-Cost Provider Strategy

  4. Low-Cost Strategies II: Delivering Low Costs Through Minimizing Product Proliferation

  5. Differentiation Strategies I: Effective Human Resource Strategies

  6. Differentiation Strategies II: Enhancing the Service Experience

  7. Differentiation Strategies III: Developing and Maintaining a Strong Private Label Program

  8. Implementing Cost, Differentiation, and Value-Based Retail Strategies

  9. Individual and Composite Financial Performance, Customer Service, and Worker Satisfaction Metrics of the Best-Practice Retailers

  10. Index

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Tags: Barry Berman, Competing, Tough Times, Business Lessons, L L Bean, Trader Joe’s, Costco, World Class Retailers