Delivering IT and eBusiness Value Computer Weekly Professional Series 1st Edition by Leslie Willcocks,Valerie Graeser ISBN 0750647442 978-0750647441

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Product details:

ISBN 10: 0750647442

ISBN 13: 978-0750647441 

Author: Leslie Willcocks, Valerie Graeser

‘Delivering Business Value from IT’ is focused on the evaluation issue in IT and how IT evaluation can proceed across the life-cycle of any IT investment and be linked positively to improving business performance. Chapters 1,2 and 3 detail an approach to IT evaluation whilst chapters 4 and 5 build on these by showing two distinctive approaches to linking IT to business performance. The remaining three chapters deal with a range of evaluation issues emerging as important – specifically Internet evaluation, Y2K and beyond, EMU, quality outsourcing, infrastructure, role of benchmarking, and cost of ownership issues that practitioners regularly encounter.

Table of contents:

Chapter 1. Introduction: trends and challenges in IT evaluation
Chapter 2. Answering the challenges: lifecycle evaluation and more
Chapter 3. Project planning for risk, prioritization and benefits
Chapter 4. Project management and post-implementation evaluation
Chapter 5. Developing a balanced business scorecard for IT
Chapter 6. Sink or swim: evaluation as the key to IT outsourcing
Chapter 7. E-valuation (1): not business as usual?Chapter 8. E-valuation (2): four approaches
Chapter 9. Perennial issues: from infrastructure and benchmarking to mergers and acquisitions

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Tags: Leslie Willcocks, Valerie Graeser, Delivering IT and, eBusiness Value Computer, Weekly Professional Series