Emotional and Interpersonal Dimensions of Health Services Enriching the Art of Care with the Science of Care 1st Edition by Laurette Dube, Guylaine Ferland, Moskowitz ISBN 0773571183 9780773571181

Emotional and Interpersonal Dimensions of Health Services Enriching the Art of Care with the Science of Care 1st Edition by Laurette Dubé, Guylaine Ferland, Moskowitz – Ebook PDF Instant Download/Delivery: 0773571183, 9780773571181

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Product details:

ISBN 10: 0773571183 

ISBN 13: 9780773571181

Author: Laurette Dubé, Guylaine Ferland, Moskowitz 

Contributors examine the degree to which the provision of health care is influenced by characteristics of the health service organization, such as the administrative structure and the human resources available. They demonstrate that job satisfaction and conditions play an important role in shaping the quality and effectiveness of care and discuss the emotional support health care providers need to avoid long-term exhaustion and ensure well being. The contributors identify qualities of the client-provider interaction that lead to positive health care outcomes, such as providing information, responding to patient concerns, facilitating interactions with the health care system, and encouraging participation in personal health care and offer examples of innovative conceptual and analytical approaches to better health care practices. Contributors include Heather Boon (University of Toronto), Laurette Dubé, Carole A. Estabrooks (University of Alberta), Guylaine Ferland, Arlie Russell Hochschild (University of California, Berkley), Diane M. Irvine Doran (University of Toronto), Terrence Montague (Merck Frosst Canada), D.S. Moskowitz, Richard W.J. Neufeld (University of Western Ontario), Gilbert Pinard (McGill University), Debra L. Roter (John Hopkins Blooomberg School of Public Health), Dana Gelb Safran (New England Medical Center), and Krista K. Trobst (York University). 

Table of contents:

1. Integrating the Art and Science of Care into the Everyday

2. Measuring the Quality of the Primary Care Relationship

3. The Emotional and Interpersonal Dimensions of Health Care

4. Measuring and Monitoring Patient Outcomes

5. The Emotional Labour in Health

6. Coping with Anxiety

7. Interpersonal Process in the Patient–Physician Relationship

8. An Interpersonal Social Support Approach to Understanding

9. Dynamic Conceptions of Dimensions in the Interpersonal

10. Motivation Measures and Drivers

11. Contributors

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Tags: Laurette Dube, Guylaine Ferland, Moskowitz, Emotional Dimensions, Interpersonal Dimensions, Health Services, Art of Care, Science of Care