Handbook of Human Performance Technology Principles Practices and Potential 3rd Edition by James A Pershing, Harold D Stolovitch, Erica J Keeps ISBN 0787965308 9780787965303

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Product details:

ISBN 10: 0787965308

ISBN 13: 9780787965303 

Author: James A. Pershing, Harold D. Stolovitch, Erica J. Keeps

The first two editions of the Handbook of Human Performance Technology helped define the rapidly growing and vibrant field of human performance technology – a systematic approach to improving individual and organizational performance. Exhaustively researched, this comprehensive sourcebook not only updates key foundational chapters on organizational change, evaluation, instructional design, and motivation, but it also features breakthrough chapters on “performance technology in action” and addresses many new topics in the field, such as certification, Six Sigma, and communities of practice.

Boasting fifty-five new chapters, contributors to this new edition comprise a veritable “who’s who” in the field of performance improvement, including Geary Rummler, Roger Kaufman, Ruth Clark, Allison Rossett, Margo Murray, Judith Hale, Dana and James Robinson, and many others.

Praise for the third edition of the Handbook of Human Performance Technology

“If you are in the business of trying to improve organizational performance, this Handbook should be the first place you look for answers to questions about human performance technology.”
– Joseph J. Durzo, CPT, Ph.D., senior vice president and chief learning officer, Archstone-Smith

“This newest edition of the Handbook provides an unparalleled, all-encompassing survey of the latest theory and its practical application in this emergent field. This book is a must-have reference for any professional wishing to systematically improve performance within their organization.”
– Weston McMillan, CPT, manager, training and development, eBay Inc.

“An invaluable, engaging resource for anyone charged with improving workplace performance. It not only provides the background and foundations of our profession, but more importantly, it also provides the most up-to-date descriptions of how to apply HPT to drive results.”
– Rodger Stotz, CPT, vice president and managing consultant, Maritz Inc.

“This book is filled with insights–both for those who are new to the field and also for those who are experienced. It offers concrete advice and examples on how to use HPT to impact business results and how to work successfully within organizations.”
– Anne Marie Laures, CPT, director, learning services, Walgreen Co.

“The Handbook contains many of the secrets for improving the performance of individuals, groups, and organizations.”
– Robert F. Mager, author, Analyzing Performance Problems and How to Turn Learners On…Without Turning Them Off

Table of contents:

Part One: Foundations of Human Performance Technology

1. Human Performance Technology Fundamentals
2. The Performance Architect’s Essential Guide to the Performance Technology Landscape
3. Business Perspectives for Performance Technologists
4. Performance Improvement: Enabling Commitment to Changing Performance Requirements
5. Systemic Issues
6. Mega Planning and Thinking: Defining and Achieving Measurable Success
7. The Origins and Evolution of Human Performance Technology

Part Two: The Performance Technology Process
8. Aligning Human Performance Technology Decisions with an Organization’s Strategic Direction
9. Analysis and More
10. Requirements: The Bridge Between Analysis and Design
11. Modeling Mastery Performance and Systematically Deriving the Enablers for Performance Improvement
12. Dimensions of Organizational Change
13. Using Evaluation to Measure and Improve the Effectiveness of Human Performance Technology Initiatives
14. The Full Scoop on Full-Scope Evaluation

Part Three: Interventions at the Worker and Work Team Levels
15. Instruction as an Intervention
16. Designing Instructional Strategies: A Cognitive Perspective
17. Games and Simulations for Training: From Group Activities to Virtual Reality
18. Distance Training
19. Innovations in Performance Improvement with Mentoring
20. Motivating Individuals, Teams, and Organizations
21. Shifting Organizational Alignment from Behavior to Values
22. Principles and Practices of Work-Group Performance
23. Performance Support Systems

Part Four: Interventions at the Workplace and Organizational Levels
24. The Impact of Organizational Development
25. The Fifth Discipline: A Systems Learning Model for Building High-Performing Learning Organizations
26. Knowledge Management, Organizational Performance, and Human Performance Technology
27. Coming to Terms with Communities of Practice: A Definition and Operational Criteria
28. Workplace Design
29. Six Sigma: Increasing Human Performance Technology Value and Results
30. Normal Excellence: Lean Human Performance Technology and the Toyota Production System

Part Five: Performance Measurement and Assessment
31. A Commentary on Quantitative and Qualitative Methods: Myths and Realities
32. Constructing Effective Questionnaires
33. Interviewing to Analyze and Evaluate Human Performance Technology
34. Observation Methods for Human Performance Technology
35. Using Content Analysis in Human Performance Technology
36. Quantitative Data Analyses
37. Evidence-Based Practice and Professionalization of Human Performance Technology

Part Six: Performance Technology in Action
38. Making the Transition from a Learning to a Performance Function
39. Using an HPT Model to Become Management’s Partner
40. Managing Human Performance Technology Projects
41. Leadership in Performance Consulting
42. The Anatomy of Performance: A Framework for Consultants
43. Certification: An Alignment Intervention
44. Standards and Ethics in Human Performance Technology
45. Professional Ethics: A Matter of Duty
46. Improving Human Performance by Employing a Top-Down Function Analysis Methodology in Navy Aircraft Design

Part Seven: Looking Forward in Human Performance Technology
47. SWOT Analysis
48. Sustainable Development and Human Performance Technology
49. Rapid Reflection Throughout the Performance-Improvement Process
50. Appreciative Inquiry: Unraveling the Mystery of Accentuating the Positive
51. Comprehensive Performance Evaluation: Using Logic Models to Develop a Theory-Based Approach for Evaluation of Human Performance Technology Interventions
52. Aligning the Human Performance System
53. Systems, Measures, and Workers: Producing and Obscuring the System and Making Systemic Performance Improvement Difficult
54. Hidden Order of Human Performance Technology: Chaos and Complexity
55. Quantulumcunque Concerning the Future Development of Performance Technology

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