Human Resource Management The Key Concepts Routledge Key Guides 1st Edition by Chris Rowley, Keith Jackson – Ebook PDF Instant Download/Delivery: 0415440424, 9780415440424
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ISBN 10: 0415440424
ISBN 13: 9780415440424
Author: Chris Rowley, Keith Jackson
A concise, jargon-free guide that covers the main practices and theories that constitute human resource management (HRM). The entries, defined and discussed by a range of international contributors, are drawn from following areas: Employee resourcing The management of employee rewards Developing employees Maintaining good employee relations Tackling emerging issues in the workplace @text:Fully cross-referenced, with suggestions for further reading throughout, this book is a valuable reference for students and professionals seeking to understanding more about the what, why and how of HRM.
Human Resource Management The Key Concepts Routledge Key Guides 1st Table of contents:
- HRM: putting people in boxes?
- A brief history of people management
- Personnel management
- HRM as a ‘paradigm shift’
- HRM as a management concept
- Linking HRM to performance
- HRM across business sectors
- HRM across national contexts
- HRM: a working definition
- HOW TO USE THIS BOOK
- Aims and design
- Concept selection
- Accommodating a variety of learning styles
- HRM research approaches
- Key HRM areas and concepts
- Employee resourcing
- Employee rewards
- Employee development
- Employee relations
- Emerging issues
- HUMAN RESOURCE MANAGEMENT
- ASSESSMENT
- Assessment as a core HRM intervention
- Actively assessing performance
- Suggested further reading
- BEST PRACTICE
- What are best practices?
- Universal application of best practices
- Critical views of best practices
- Best practice in HRM: the convergence/divergence debate
- Suggested further reading
- CAREER DEVELOPMENT
- Definitions
- Career development programmes
- Career paths: traditional versus boundaryless
- Managing global careers
- Suggested further reading
- COLLECTIVE BARGAINING
- Background
- Purpose
- Application
- Complexity: conflict and co-operation
- International comparisons
- Diminishing significance?
- Suggested further reading
- COMPENSATION STRATEGIES
- Key questions in compensation strategy
- Suggested further reading
- CONFLICT MANAGEMENT
- The nature of conflict
- Comparing types of industrial action
- Industrial action: international comparisons
- Calculating strike data
- A little understood phenomenon
- Suggested further reading
- CONTRACTS OF EMPLOYMENT
- International comparisons
- Key elements in contract design
- Legal status
- The contract as process
- Markets for employment
- Suggested further reading
- CROSS-CULTURAL TRAINING
- Cross-cultural management training (CCMT)
- CCMT programme design, methodology and effectiveness
- Suggested further reading
- CULTURAL AND EMOTIONAL INTELLIGENCE
- Definition
- Metacognitive/cognitive CQ
- Motivational CQ
- Behavioural CQ
- Cross-cultural competencies, skills and abilities
- Types of intelligence?
- Suggested further reading
- DEVELOPMENT
- Purpose of development needs assessment
- Needs assessment phases
- Phase 1: assessment phase
- Organisational analysis
- Job and task training analysis
- Person analysis
- Phase 2: measurement phase
- Phase 3: evaluation phase
- Suggested further reading
- DISCRIMINATION
- Whither discrimination?
- The need for positive action
- Ensuring objectivity
- Suggested further reading
- DISPUTE SETTLEMENT
- Conciliation
- Mediation
- Arbitration
- Key issues
- Suggested further reading
- DIVERSITY MANAGEMENT
- What is ‘diversity management’?
- Managing diversity and equal opportunities
- Connecting with HRM?
- What happens in practice?
- Suggested further reading
- EMPLOYEE INVOLVEMENT ANDPARTICIPATION
- Background
- Supporting organisational objectives
- Implications for HRM practice
- Suggested further reading
- EMPLOYMENT RELATIONS
- Management
- Academic industrial relations
- Suggested further reading
- EXECUTIVE REWARDS
- Problems with stock options
- Social perceptions of executive rewards
- Executive rewards: an ongoing controversy
- Suggested further reading
- EXPATRIATE PAY
- Expatriate compensation systems
- Balance sheet approach
- Expatriate profiles
- Global compensation strategies
- Suggested further reading
- FRAMES OF REFERENCE
- Three frames of reference: unitarism, radicalism, pluralism
- Unitarism
- Pluralism
- Radicalism
- Challenges to the ‘three frames’ approach to ER
- Suggested further reading
- GRIEVANCE AND DISCIPLINARYPROCEDURES
- Defining key terms
- Managing problem behaviour
- Why have grievance and disciplinary procedures?
- Examples of disciplinary procedures: unfair dismissal
- Examples of grievance procedures
- Implications
- Suggested further reading
- HEALTH AND SAFETY
- Formal OHS legislation
- Accidents at work
- Attitudes to safety
- Current developments
- Suggested further reading
- HUMAN RESOURCE PLANNING
- Purpose
- Core aspects
- Links to business planning
- HRP and ‘soft’ interpretations of HRM
- Organisational variables
- Suggested further reading
- INDUCTION
- Induction processes
- Types of induction
- Building a successful employment relationship
- Suggested further reading
- INFORMATION SYSTEMS
- Resourcing employees
- Employee training and development
- Employee rewards
- Suggested further reading
- INTERNATIONAL HRM
- Defining IHRM
- Differences between domestic HRM and IHRM
- IHRM in the literature
- Globalisation and HRM
- Suggested further reading
- JOB PLANNING
- Comparing methodologies
- Comparing traditions
- Job planning and radical change
- Links to other HRM processes
- Suggested further reading
- KNOWLEDGE MANAGEMENT
- Definition of knowledge
- The KM process
- Innovation management and KM
- Suggested further reading
- LABOUR MARKETS
- Wage and benefit surveys
- Problems with market survey procedures
- Benchmarking from survey data
- Suggested further reading
- LEADERSHIP DEVELOPMENT
- Definitions
- Leadership development programmes
- 1 Select target audience
- 2 Develop organisational competencies and the leadership pipeline
- 3 Build individual development plan
- 4 Employ development initiatives
- 5 Implementation and ongoing maintenance
- Change in leadership development programmes
- Suggested further reading
- LEGAL ASPECTS
- Origins of the legal contract of employment
- Terms of employment contracts
- Problems of managing legal employment contracts
- Suggested further reading
- MANAGEMENT STYLES
- Definitions and types
- Usefulness of styles
- Problems with styles
- Suggested further reading
- MODELS OF HRM
- Working with models of HRM
- The cultures of HRM modelling
- Conflicting interpretations of models
- Learning from models of HRM
- Suggested further reading
- MOTIVATION AND REWARDS
- Motivation theories
- Incentive pay
- Motivation and rewards
- Suggested further reading
- NON-MONETARY REWARDS
- Perquisites
- Recognition awards
- Psychic pay
- Worksite policies
- Family friendly policies
- Suggested further reading
- ORGANISATIONAL EXIT
- Means of ending the relationship
- Impact on morale
- Trying to retain employees
- Community of employees
- Suggested further reading
- ORGANISATIONAL LEARNING
- From learning to a learning organisation
- Various perspectives of OL
- Electronic learning (e-learning)
- Suggested further reading
- OUTSOURCING
- Advantages and disadvantages of HRM outsourcing
- Reasons for HRM outsourcing
- Types of HR activity to be outsourced
- Trends in HRM outsourcing
- Monitoring and measuring HRM outsourcing
- Suggested further reading
- PENSIONS AND OTHER BENEFITS
- Benefit types
- Differentiation
- Trends in benefit planning
- Suggested further reading
- PERFORMANCE AND REWARDS
- Performance planning
- Communicating performance expectations
- Performance context
- Performance period
- Periodic performance summaries
- Managing and rewarding team performance
- Linking performance criteria and rewards: the merit matrix
- Suggested further reading
- PERFORMANCE MANAGEMENT
- Overview of PM programmes
- PM cycle, methods and techniques
- PM for a global workforce
- Suggested further reading
- PSYCHOLOGICAL CONTRACT
- Visualising the psychological contract
- Criticisms
- A work in progress
- Suggested further reading
- RECRUITMENT
- A plan of action
- Using outside agents
- Suggested further reading
- RESOURCING
- Case study of using the three Rs
- Suggested further reading
- RETENTION
- Crucial factors in retention
- Value of retaining employees
- Suggested further reading
- SELECTION
- Processes
- Methods
- Suggested further reading
- STRATEGIC HRM
- Organisational strategy
- HRM strategies
- Contents of a global HRM strategy
- Contemporary issues impacting on strategy
- Suggested further reading
- TALENT MANAGEMENT
- The meaning of talent
- Managing ‘talent’ in organisations
- Implications for HRM activity
- How well do HRM professionals understand talent?
- Emerging issues
- Suggested further reading
- TEAMS
- Characteristics, membership compositions, roles and dynamics
- Team development
- Virtual teams
- Suggested further reading
- TRADE UNIONS
- Origins and development
- Trade union purpose and function
- Trade union renewal
- Suggested further reading
- TRAINING AND DEVELOPMENT
- Differences in terms
- Training
- Education
- Development
- Learning
- Coaching and mentoring
- Other types of development programmes
- Suggested further reading
- VALUING WORK
- Theory
- Practice
- Work as ‘job’
- Example: point factor systems
- Experience required
- Market valuation
- Valuing the person
- Suggested further reading
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