Introduction to Management in the Hospitality Industry 9th Edition by Clayton W. Barrows, Tom Powers – Ebook PDF Instant Download/Delivery: 0471782777, 9780471782773
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Product details:
ISBN 10: 0471782777
ISBN 13: 9780471782773
Author: Clayton W. Barrows, Tom Powers
Table of contents:
Part I: Perspectives on Careers in Hospitality
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The Hospitality Industry and You
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Forces Affecting Growth and Change in the Hospitality Industry
Part II: Food Service
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The Restaurant Business
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Restaurant Operations
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Restaurant Industry Organization: Chain, Independent, or Franchise?
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Competitive Forces in Food Service
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On-Site Food Service
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Issues Facing Food Service
Part III: Lodging
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Lodging: Meeting Guest Needs
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Hotel and Lodging Operations
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Forces Shaping the Hotel Business
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Competition in the Lodging Business
Part IV: Travel and Tourism
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Tourism
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Destinations
Part V: Management in the Hospitality Industry
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Management: A New Way of Thinking
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Planning in Hospitality Management
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Organizing in Hospitality Management
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Staffing: Human-Resources Management
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Control in Hospitality Management
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Leadership and Directing in Hospitality Management
Part VI: Hospitality as a Service Industry
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The Role of Service in the Hospitality Industry
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Tags: Clayton W Barrows, Tom Powers, Management, Hospitality Industry, Introduction


