Operational Review Maximum Results at Efficient Costs 3rd Edition by Rob Reider ISBN 0471228109 9780471228103

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Product details:

ISBN 10: 0471228109 
ISBN 13: 9780471228103
Author: Rob Reider

• Shows in a step-by-step manner how an operational review should be conducted.
• Demonstrates the differences between an operational and financial audit.
• Details how to identify which organizational systems are detrimental to a corporation’s growth.
• Shows how to judge the results and make recommendations to management.
• Provides blank and sample forms required for conducting a comprehensive operational review.

Operational Review Maximum Results at Efficient Costs 3rd Table of contents:

Chapter 1: Overview of Operational Reviews

• Operational Review Concepts

• Why Businesses Are in Existence

• Businesses a Company Is Not In

• Some Basic Business Principles

• Criteria for Organizational Growth

• Mental Models and Belief Systems

• Organizational Criteria Example

• Economy, Efficiency, and Effectiveness

• Financial Audits versus Operational Reviews

• Why Perform an Operational Review?

• Specific Objectives and Purposes

• Benefits of Operational Reviews

• Operational Review Phases

• What Functions to Review

• Budget

• Initial Survey Engagement Development 

Chapter 2: Planning Phase

• Planning Phase Overview

• Information to Be Obtained

• Sources of Information

• Review of Organizational Planning and Budget Systems

• Organizational Structure and the Role of Management

• Identification of Critical Problem Areas

• Review of Administrative and Operational Controls

• Planning Phase Work Program

• Financial Statement Analysis

• Identifying Critical Areas

• Areas Not Selected for Review

• Conclusion

• An Operational Review Case Example: The Accounting Function 

Chapter 3: Work Program Phase

• Benefits of the Operational Review Work Program

• Operational Review Work Program Standards

• Who Develops the Work Program

• Work Program Work Steps

• Work Program Development Procedures

• Sample Work Program: Purchasing Function

• Operational Review Engagement Budget

• Assignment of Staff

• Operational Review Management

• Operational Review Schedule Control 

Chapter 4: Field Work Phase

• Field Work Considerations and Tasks

• Factors in Reaching Conclusions

• Field Work Techniques

• Specific Field Work Techniques

• Field Work: Example Company

• Other Techniques

• Work Papers

• Evidence

• Identifying Items for Finding Development

• Case Study: Mercy College, a College Business Office 

Chapter 5: Development of Review Findings

• Attributes of a Review Finding

• Review Findings Development

• Identifying Attributes

• Approach to Developing Review Findings

• Review Finding Development: Example Company

• Developing Recommendations

• Recommendations through Internal Benchmarking

• Recommendations through External Benchmarking

• Choosing a Benchmarking Approach

• Benchmarking Data Collection

• Process Comparisons

• Functional Cost Controls

• Conclusion 

Chapter 6: Reporting Phase

• Interim Reporting

• Oral Reporting

• Written Report

• Characteristics of Good Reporting

• Reporting Review Findings

• ABCs of Effective Report Writing

• Sample Reports

• Conclusion

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