Practical Empathy For Collaboration and Creativity in Your Work 1st Edition by Indi Young ISBN 1933820489 9781933820484
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Product details:
ISBN 10: 1933820489
ISBN 13: 9781933820484
Author: Indi Young
Conventional product development focuses on the solution. Empathy is a mindset that focuses on people, helping you to understand their thinking patterns and perspectives. Practical Empathy will show you how to gather and compare these patterns to make better decisions, improve your strategy, and collaborate successfully.
Table of contents:
Chapter 1: Business Is Out of Balance
Chapter 2: Empathy Brings Balance
Chapter 3: Put Empathy to Work
Chapter 4: A New Way to Listen
Chapter 5: Make Sense of What You Heard
Chapter 6: Apply Empathy to What You Create
Chapter 7: Apply Empathy with People at Work
Chapter 8: Apply Empathy Within Your Organization
Chapter 9: Where Do You Go from Here?
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Tags: Indi Young, Practical Empathy, Collaboration, Creativity, Work