Six Sigma Software Development 1st Edition by Christine Tayntor ISBN 0849311934 9780849311932

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Product details:

ISBN 10: 0849311934

ISBN 13: 978-0849311932

Author: Christine B. Tayntor 

Six Sigma Software Development 1st Edition: Since Six Sigma has had marked success in improving quality in other settings, and since the quality of software remains poor, it seems a natural evolution to apply the concepts and tools of Six Sigma to system development and the IT department. Until now however, there were no books available that applied these concepts to the system development process. Six Sigma Software Development fills this void and illustrates how Six Sigma concepts can be applied to all aspects of the evolving system development process. It includes the traditional waterfall model and in the support of legacy systems, but also in more recent development innovations such as rapid application development, packaged software implementation, and outsourcing.

The volume begins with a basic primer of Six Sigma, using a case study to provide a clear explanation of Six Sigma concepts and their application. It then explains the relevance of Six Sigma to the system development process, to quality assurance, and the SEI CMM-mapping the concepts and tools to all aspects of application development. A primary focus is placed on eliminating defects and improving customer satisfaction through the use of tools that help ensure requirements are clearly defined, understood, and met. Finally, the book shows how Six Sigma can be used for more than a single project, in that the concepts can be applied to measure, manage, and improve the performance of your entire IT department.

 

Six Sigma Software Development 1st Edition Table of contents:

I Introduction to Six Sigma

• Six Sigma in perspective
• The six sigma difference
• Managing change

II The Basics of Six Sigma

• Introduction to DMAIC
• The definition phase
• The measurement phase
• The analysis phase
• The improvement phase
• The control phase

III Design for Six Sigma

• Introduction to DFSS
• The identification of opportunities phase
• The definition of the initial design phase
• The development of concept phase
• The optimization phase
• The verification phase

IV Six Sigma and the Traditional SDLC

• Introduction to the traditional SDLC
• Project initiation
• System analysis
• System design
• Construction
• Testing and quality assurance
• Implementation

V Six Sigma and Legacy Systems

• Introduction to legacy systems
• Change management in the IT department
• System maintenance and support

VI Incorporating Six Sigma into Other Development Methodologies

• Rapid application development
• Prototyping and spiral development
• Client/server and web-based systems

VII Six Sigma and Packaged Software Implementation

• Selecting packaged software
• Implementing packaged software

VIII Six Sigma and Outsourcing

• Introduction to outsourcing
• Effective outsourcing

IX The Six Sigma IT Department

• Putting it all together

 

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