The First-time Manager 5th Edition by Loren B. Belker, Gary S. Topchik – Ebook PDF Instant Download/Delivery: 0814408214, 978-0814408216
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Product details:
ISBN 10: 0814408214
ISBN 13: 978-0814408216
Author: Loren B. Belker, Gary S. Topchik
The First-time Manager 5th Edition: A true management classic with 200,000 copies sold, this new, expanded edition is still the ultimate guide for every new manager.
Since its original publication, The First-Time Manager has helped many thousands of rookie managers handle their new responsibilities…and now it can help you! Clear and concise, the book covers all the fundamentals you need for success, with indispensable advice on topics including hiring and firing, leadership, motivation, and managing time and stress. In addition, the completely updated fifth edition shows you how to build trust and confidence, be an active listener, manage a diverse group of individuals, conduct performance appraisals, and address many other challenges that come with the manager’s job.
Written in an inviting and accessible style, this classic skill-building book is an essential tool for becoming an effective, confident new manager.
The First-time Manager 5th Edition Table of contents:
Part One: So You’re Going to Manage People
- The road to management
- Starting out
- Building trust and confidence
- Show your appreciation
- Being an active listener
- The new manager’s job and pitfalls to avoid
- Dealing with your superiors
- Choosing a managerial style of your own
- Building team spirit
Part Two: Tackling Your New Duties
- Managing problem employees
- Hiring and interviewing
- Training team members
- Managing change: dealing with resistance
- Disciplining the employee
- “Oh my god! I can’t fire anyone!”
- Having a legal awareness
Part Three: Working with People and Building Relationships
- No secrets
- The human resources department
- The current state of loyalty
- Is there such a thing as motivation?
- The generation gap
Part Four: Job Descriptions, Performance Appraisals, and Salary Administration
- Writing job descriptions
- Doing performance appraisals
- Salary administration
Part Five: Improving and Developing Yourself
- Having emotional intelligence
- Developing a positive self-image
- Managing your own time
- The written word
- The grapevine
- Your best friend: delegation
- A sense of humor
- Managing, participating in, and leading meetings
- Taking center stage: the role of public speaking in your career
Part Six: The Complete Person
- Coping with stress
- Having balance in your life
- A touch of class
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