The Psychology of Conflict and Conflict Managment in Organizations 1st Edition by Carsten K W De Dreu, Michele J Gelfand – Ebook PDF Instant Download/Delivery: 0805855165, 9780805855166
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Product details:
ISBN 10: 0805855165
ISBN 13: 9780805855166
Author: Carsten K W De Dreu, Michele J Gelfand
The Psychology of Conflict and Conflict Managment in Organizations 1st Table of contents:
I: Introduction: Setting the Stage
1. Conflict in the Workplace: Sources, Functions, and Dynamics Across Multiple Levels of Analysis
2. Conflict at Work Throughout the History of Organizations
II: Interpersonal and Group Levels of Analysis
3. Communication Processes and Conflict Management
4. Conflict and Group Decision Making: The Role of Social Motivation
5. Dissent as a Facilitator: Individual- and Group-Level Effects on Creativity and Performance
6. Conflict, Diversity, and Faultlines in Workgroups
7. Workplace Aggression and Conflict: Constructs, Commonalities, and Challenges for Future Inquiry
8. Conflict Escalation in Organizations
9. Conflict, Health, and Well-Being
III: Organizational Level of Analysis
10. The Role of Third Parties/Mediation in Managing Conflict in Organizations
11. Organizational Dispute Resolution Systems
12. Union–Management Conflict: Historical Trends and New Directions
13. Social Identification Processes, Conflict, and Fairness Concerns in Intergroup Mergers
IV: Commentaries
14. On the Outside Looking In: Window Shopping for Insights Into Diversity-Driven Conflict
15. Making Sense of an Elusive Phenomenon
16. Theory of Conflict in the Workplace: Whence and Whither
17. Conflicts in the Study of Conflict in Organizations
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